Main content

If you can’t find your answer in the FAQ’s – then please submit a support request with DETAILS of your issue.

Frequently Asked Questions

  • How long does my CMIA Membership last?

    All memberships are valid for a one year period from date of purchase.

    If you renew prior to your to expiry date, your membership will be renewed at the expiry date. (i.e. membership expires on Sept 30, but you renew on Aug 15th, your membership expiry will be Sept 30 next year.)

  • How do I login?
    1. You must be a CMIA member to have login privileges.
    2. Login is located at the top right side corner.
    3. Your username is your email address.
    4. If you forgot your password, use the ‘Lost Password link.
  • Why doesn’t my login work?

    If you had a login on the ‘old’ CMIA website – it will no longer work on this website. When CMIA transitioned to this new system, for security reasons, a decision was made to allow all users to ‘register’ again. To register and renew your registration, please visit the registration page.

    If you registered for membership after April 1, 2019, your email address should allow you to login.

    If you’re not sure if you are registered on this website, you can always try the ‘Lost Password’ functionality on the login page.

  • I’m locked out – what do I do?

    After too many (unsuccessful) login attempts, our firewall will block you for ten minutes. All you can do is wait.

    And perhaps use this time to use the “lost password” function on the login page to reset your password.

  • How do I manage my ad postings?

    This answer can only be viewed by logged-in CMIA Members with up-to-date memberships and the correct privileges.

    If you already have a membership or need to renew, please log in. Otherwise, please visit our Membership Information page for details on how to register.

View all FAQs

CMIA Member Login

Join the CMIA Email List

Please click the box to confirm you agree to receive email messages from CMIA.

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our privacy policy.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.